The top ten most irritating phrases according to Oxford University

I saw this posted the other day and thought it was valuable for all sales people. Of course we don’t want to use irritating language or we will irritate our clients! I would be curious as to your personal additions to the list….mine is “my bad”

http://www.telegraph.co.uk/news/newstopics/debates/3394545/Oxford-compiles-list-of-top-ten-irritating-phrases.html:

1 – At the end of the day

2 – Fairly unique

3 – I personally

4 – At this moment in time

5 – With all due respect

6 – Absolutely

7 – It’s a nightmare

8 – Shouldn’t of

9 – 24/7

10 – It’s not rocket science

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