Colleen’s Blog

My business mentor and good friend, Alan Weiss and I can agree on one thing. It doesn’t matter that you know your good, it matters that you know why you are good in the first place. Top sales people and sales managers don’t look at this closely enough. I believe that you only get better by building on your strengths and in order to be successful this year, you should understand what those strengths are. One of the hardest things that we can do as sales leaders is become conscious of what the top sales performers do subconsciously. Many top sales people will say, "I don’t know, I just go out there and win the deal." Well, we need to become conscious of all of those steps that either we do along the way as top sales performers and managers. So ask yourself, or your top sales reps these questions:

This is one of the few times in a year where professionals across virtually every industry can look at their goals with hope and excitement. Unfortunately, for the bulk of goal setters out there, this excitement lasts usually until the end of the first quarter (often much sooner) - at which point they realize they've burned through 25% of the year with little progress on those new year's plans that offered so much to look forward to a couple months prior. Don't let this be you! Regardless of how 2016 ended, it's now behind us. Your full focus should be on making 2017 your best year yet, and the best time to take action is immediately. Let me help you by highlighting some simple disciplines that will send your sales skyrocketing this year.

Do you turn your computer on each morning only to find a mountain of unread emails that need your attention? Email overload is an epidemic in the workplace. Most salespeople that we poll tell us that they spend up to 40% of their day just managing email correspondence between clients and internal partners. If this sounds about right for you as well, let me put things into perspective. If you continue this trend throughout 2017 and work 5 days a week, you will spend 104 days next year in your email inbox. If you manage a sales team of 10 people, that is almost 3 years of collective time in 2017 between your sales team that will be spent in an email inbox and not actually selling. If you manage a sales team of 100 people, well...you can do the math.

The amazing Jill Konrath has done it again. Her new book More Sales, Less Time has been released today and like all her books. This one is bound to be a best seller. Jill and I have shared the stage many times and I always value her wisdom on what it takes to be successful selling now.

,So I work with a lot of companies who aren’t big enough to have both a sales team and a marketing team. And you know what? That’s okay because especially in today’s selling environment, the very best sales people are also really strong marketers.

Is your market slowing down? Be sure not to get caught up in a “slow down” mindset! While most salespeople will complain about the market, the successful salespeople will be looking for ways to turn a negative situation into a positive one. The majority of salespeople fail to realize that a market slowing down is actually the perfect opportunity to revise sales strategies and increase sales activity. Think about it, the slower market does not just create problems for you, your competition is likely struggling as well. Chances are they're facing the same challenges your sales team is facing, so it’s important to capitalize on this opportunity. By switching yourself from a  “slow down” mindset to a “speed up” one, you are essentially taking the first step towards achieving prosperity in difficult markets.

,I know there are a lot of small businesses and startup businesses that pay attention to my site. Often, they come to me and they say, “Colleen, should I build out my sales team? It seems kind of expensive and cumbersome."

Are your sales reps really operating at full capacity? That is, are they making the most of the time they’re provided each day to produce results?  Chances are, they’re not.  In this age of “multi-tasking,” it’s very common for professionals in virtually every industry to spend time in labor-intensive activities that don’t actually produce results. Sales professionals are especially likely to fall into this trap. 

Far too often sales reps get into combat with their customers over questions and objections and you can get into combat if you want to win the sale, you have to stay in conversations. So how do we do that?