Colleen’s Blog

In an endless ocean of sellers that are often selling similar products and services, making your business or organization stand out is of the utmost importance. Being seen as a thought leader is, in today's world, one of the best ways to not only differentiate yourself from everyone else, but to have buyers chasing after you instead of the other way around.

If your sales are suffering right now, I want to make you aware of a shocking statistic. According to a study conducted by our friends at InsideSales.com, an incredible 30% of leads are never followed up on by the sales team when passed on by the marketing department. Can you believe it?! It doesn't matter if you have a client base of 10 people or 10,000 people. Ignoring 30% of your leads is a great way to create a sales disaster in your business. At the very least, I'm sure we can all agree that even if your sales are on target, that extra chunk of business can't hurt! Now that we have that surprising stat out of the way, let's discuss what's required in your follow up.

They're hitting and exceeding their targets with no signs of slowing down. Should you even bother to coach your top sales performers? I've been working with executives for the last few years on sales coaching practices. I've noticed that many executives are on the fence about whether or not to coach top performers. Let me clear the air.

In Venice last week I learned that locals are leaving in droves. Yes, the water is rising (by 1.5 meters since the city was founded). But the encroaching tides are not the cause for the exodus. Instead, it is high real estate prices.  Only 57,000 locals remain in the city. The bakers are gone; bread is now imported from the mainland. The butchers are gone, the families are gone and the schools are closing. In multiple Piazza’s we saw 1-2 lone children playing in what were once bustling communities.  The city has become a location for “day visitors” as our guide called them, as most tourists don’t even spend the night. Homes are being bought by foreigners who rarely visit, and workers in the hotels and shops commute in and back every day leaving the restaurant patios away from St Mark’s empty. The nights, while peaceful, are somewhat eerie. And it got me thinking.