managing client relationships | Colleen Francis - The Sales Leader - Part 3

March 7, 2009

No Ad-Libbing Allowed – Get the Info You Need for an Effective Testimonial

April 5, 2008

Talk is Fine But Actions Sell! 5 must-do activities to get your customers talking about you

February 9, 2008

Tending Your Client Garden

January 26, 2008

The Art of Letter Writing: Don’t underestimate the power of "from me to you."

August 25, 2007

The Power of Being an Insider: Thought Leadership

June 2, 2007

Time for a Check-Up? 3 Steps to Better Long-Term Customer Relationships

April 7, 2007

To Thine Own Self Be True: Five steps for dealing with angry customers

December 2, 2006

What Your Clients Really Want: The Key is Acknowledgement

September 9, 2006

You Like Me – You Really Like Me! 6 Ways To Increase Your Referrals and Make More Sales

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