managing client relationships | Colleen Francis - The Sales Leader

March 2, 2021

The Most Dangerous Sales Number

A client of mine recently emailed me and mentioned that they lost two of their biggest clients.

March 30, 2013

Ways to Protect (and Grow!) Your Customer Base

February 16, 2013

Three Actions that Lead to a Customer for Life

May 12, 2012

9 Steps to Building a Profitable Customer Relationship

January 7, 2012

Build a Client Retention System: Selling more in less time includes making sure you look after existing clients

November 26, 2011

Build Relationships – Not Resistance

October 15, 2011

Building Rapport: Style Before Substance

July 23, 2011

Connecting Emotionally: A vital way to build deeper, meaningful business relationships

June 25, 2011

Danger, Will Robinson! Beware of Classic Mistakes when Asking for Referrals

May 28, 2011

Digging Deeper for a Lasting Connection: The Client Engagement Process for Large Accounts

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