Colleen’s Blog

We're in Q4! This can bring feelings of anxiety for many salespeople, especially if they're behind target. Don't worry! There's still time to end the year on target..or even exceed it! 

Recently, I have been working with a lot of professionals where selling isn't their primary role. These may be account managers, recruiters, engineers, or project managers. They all have a mandate to do sales, but it's not their primary job nor do they like it very much as that's not the reason they got into the business.

A recent study from Rosetta showed that engaged and satisfied buyers are 50% more likely to reorder, spend 200 times more than the average customer per year and they display brand loyalty 5 times higher than any other buyer.

I have a question for you: do you have a sales prevention department? You most likely do and don't even know it.

It's time to forget about the idea of an "ideal buyer." That's right, forget about it. Times have changed.

Want to know two things that never go together when it comes to salespeople? Low confidence and high sales results. Seriously, have you ever seen a sales rep who sulks in the corner all day, talks about how tough it is to make sales, lacks overall self-esteem but simultaneously still manages to be the top performer in the company? Suffice to say that's a rhetorical question. It simply doesn't happen. Methods and strategies are great, but are you focusing enough on your sales team's confidence level?

I'm going to share a quote with you that a client recently reminded me of that I used to say all the time. 

Sorry, your customers don't want to partner with you. In fact, they hate partnering with you.

Not hearing back from prospects? Waiting by your phone, hoping it will ring? Being ghosted by prospects can be frustrating, but here's what you can do about it.

Sales lessons are all around us. Often, I keep a keen eye out for new experiences, for the very purpose of sharing what I learned with you! Here are some of the thoughts I'm having right now which could benefit you: