Wells Fargo: Calling a Spade a Spade
Let’s call a spade a spade. What Wells Fargo did was illegal. They used private customer information to create bogus accounts, forged signatures and authorized charges that customers were not …
Don’t Be Scared To Hire | Sales Tip
,I know there are a lot of small businesses and startup businesses that pay attention to my site. Often, they come to me and they say, “Colleen, should I build …
How to Sell More in Less Time
Are your sales reps really operating at full capacity? That is, are they making the most of the time they’re provided each day to produce results? Chances are, they’re not. …
Engage in Conversation, Not Combat | Sales Tips
Far too often sales reps get into combat with their customers over questions and objections and you can get into combat if you want to win the sale, you have …
How to Get Your Sales Calls Returned
It’s simply one of the oldest and biggest problems in sales…how does a salesperson get their calls returned? You’ve probably encountered this problem before. I don’t anticipate this age-old issue …
Right Price. Wrong Assumptions.
“What do I do when my customer says our price is too high and that they can get what I’m selling for less elsewhere?” I’ve been running sales workshops for …
Sales Advice from Mike Tyson | Sales Tips
Mike Tyson once said, you know, everybody has a set plan they’re going to use until they step in the ring and they get punched in the face. It may …
How to Use Criticism To Your Advantage
You’ve probably had to deal with professional criticism at some point (or often) in your sales career. In such a fast-paced, high-pressure profession that is continuously focused on results, we …
Don’t Overcomplicate It! | Sales Tips
I’ve noticed something about sales managers, companies and even salespeople. They tend to overcomplicate the selling process. Could members of your sales team be falling victim to this trap? There …
Missed Sales Targets? Sales May Not be to Blame
When a business fails to meet its sales target, blame usually gets pointed squarely at members of the sales team for not doing their jobs properly. Bad salespeople! Sound familiar? …
The Trait All Sellers Need | Sales Tips
I’ve been giving a lot of thought to what makes a successful salesperson and I realize that one of the key components of all the top performers that I talk …
Don’t Let this Fear Sabotage You | Sales Tips
One of the things that I’ve noticed that really holds salespeople back is their inability to ask for the sale. Well, I shouldn’t say “inability” because everybody is able to …