Colleen’s Blog

You’ve probably achieved a degree of success by doing the right things from the comfort of your office. If you’re taking the right steps directly from your office, well done! The good news is, if you’re maximizing your efficiency during your work hours in the office, you can expect to achieve great sales results! The better news? You can actually achieve even greater success by periodically stepping outside the boundaries of your office.

Did you know that customers that receive an exceptional customer experience are 80% more likely to reorder than those who have a subpar experience?

The weakest part of the sales cycle can create havoc in a sales rep's short-term and long-term sales success. The good news? It can easily be fixed too.

We're in Q4! This can bring feelings of anxiety for many salespeople, especially if they're behind target. Don't worry! There's still time to end the year on target..or even exceed it! 

Recently, I have been working with a lot of professionals where selling isn't their primary role. These may be account managers, recruiters, engineers, or project managers. They all have a mandate to do sales, but it's not their primary job nor do they like it very much as that's not the reason they got into the business.

A recent study from Rosetta showed that engaged and satisfied buyers are 50% more likely to reorder, spend 200 times more than the average customer per year and they display brand loyalty 5 times higher than any other buyer.

It goes without saying, but the more interesting you are, the more clients and prospects will want to engage with you. To be clear, being interesting doesn’t simply mean having the best stories on a Monday morning after a busy weekend. And, don't think you need to start jumping out of airplanes or start setting world records either.

I have a question for you: do you have a sales prevention department? You most likely do and don't even know it.

It's time to forget about the idea of an "ideal buyer." That's right, forget about it. Times have changed.

Want to know two things that never go together when it comes to salespeople? Low confidence and high sales results. Seriously, have you ever seen a sales rep who sulks in the corner all day, talks about how tough it is to make sales, lacks overall self-esteem but simultaneously still manages to be the top performer in the company? Suffice to say that's a rhetorical question. It simply doesn't happen. Methods and strategies are great, but are you focusing enough on your sales team's confidence level?