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The Latest from Colleen

How do you make decisions?

“Successful people make decisions quickly and then slowly change their minds. Unsuccessful people make decision slowly and quickly change their minds.” – Andy Andrews from the Traveler’s Gift.I notice that …

Your Look Counts

I find that in today’s selling world more and more sales people think it’s OK to get away with a casual look in front of their clients. And while some …

More on Assumptions

Honest, effective communication hinges on being able to make a distinction between what we know and what we think we know, and to apply this to our professional and personal …

The Trouble with Assumptions

Hi Everyone,My grade 8 chemistry teacher Mr. Yamamoto was the first to teach me that making assumptions risked making an “A**” out of “U” and “Me”. Today I find myself …

Allies vs. others

Prospects tend to chose industry allies and build relationships in their professional associations with other companies and peers who are similar and like-minded. In doing so, they can often become …

Be Likeable

Good Morning! In sales, we talk a lot about likability. Likability leads to rapport and rapport leads to Trust. trust of course leads to a sale. What is likability based …

I finally did it!

OOPS!I may be 2 weeks late…it is after all Jan .15 not Jan 1…better late than never I suppose. It’s my New Year’s resolutions! Last night before I went to …

Start the year off right

As you start your planning for the New Year, below are a few questions you should be asking yourself to give you a clear focus of the areas and goals …