Secrets of the Top 10% – Part I: Love What You Do
I’ve spent my life studying the attitudes, habits and behaviors of the top 10% of all sales people, to try to figure out what they think, what they do and …
Failure, Fire, Explosions and Injury – oh My!
null It’s been an interesting week in our household. First, the failure. I failed the motorcycle test I had to take last weekend. And it wasn’t a “soft” fail. No. …
Exciting New Workshop
For those that joined yesterday I appreciate your participation. I’ve had great feedback and I’d love to hear any comments from you – just hit reply to this e-mail. I …
Avoid the Pity Party!
This past weekend I wandered down the street at 8am to watch the implosion of a portion of our football stadium. I thought it would be neat to see the …
What to Do About Complaining Customers
Everyone and every business, no matter how well managed, will have to deal with dissatisfied or even angry customers from time to time. Sometimes the customer is justified in his …
Get
The happier your customers are, the happier they will be to refer you to their own friends, colleagues and associates. A referral from a customer is the highest form of …
Albert Einstein Was a Sales Genious
Albert Einstein reportedly said, “The definition of insanity is doing the same thing over and over again and expecting different results.” Yet many sales performers do exactly that
You Can’t vs You Can
My accountant Nick is also a business growth coach ad offers terrific advice to small business owners abut success, profits and growth. Yesterday he posted a super short piece on …
A Near Death Experience
Chris had a great posting on his site – microbizjournal – yesterday that I thought you would all like. As sales professionals, we are all our own micro businesses. In …
A Poll
Opinion Polls & Market Research
Can you Recession Proof Your Business? – A reader asks!
Hi Colleen, Is it even possible to be successful in sales today? Do you have any advice for
Do Something Different
Last week Chris and I were visiting family in Edmonton and we took two of our nieces to the Edmonton Street Performers Festival. The best part for everyone was the …
