Welcome to the New Normal!

There is a new normal in sales, and to be successful, we must know that exactly that is. The old way was cold calls and calling 25 people a day. Now, it is more important to have quality contacts, and 1:1 conversations. Relationships are key! Clients find us now more than they used to. So, businesses must ensure that they have a credible, professional presence.

Sales Quiz – Is Your Sales Team Dysfunctional?

What makes a sales team work? What makes a sales team dysfunctional? There are some common attributes about those teams that do and don’t work. Take the quiz and find out!

Sales Quiz – How to Manage Expectations?

Throughout the relationship with your prospect or client, you’ll be relied upon to make and meet commitments. Is the old adage “Under-commit and over deliver” your best approach? Take the quiz and find out!

Managed Attrition: A Dilemma

This morning on CBC Ottawa radio it was reported that more people want to leave their government jobs than are being asked to. And, in many cases there is no overlap between those who want to leave and those that have been given notice to leave.

It does not get much more dysfunctional than this!

The reality is this; given the choice a “player/coach” sales manager will ALWAYS chose to play. They will always pick sales above management and their team will always see them as competition. Because early stage companies are often run on a smaller, leaner staff, it may be the case that the sales manager is direct selling now. If that’s the case, the first goal for the manager should be to replace him or herself.

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