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The Latest from Colleen

Yes Virginia, there is such a thing as a stupid question

Despite what you may have been taught in the past, there IS such thing as a dumb or a stupid question in sales. I hear them all the time – both by the sales people that call me, AND while listening to the sales calls sent to me by clients. Occasionally in training workshops too. And it never ceases to amaze me that with all the great questions to chose from, why some sales people chose to alienate, disengage or confuse their prospects by setting the wrong tone with their questions

Negative Self Talk

This podcast uncovers the devastating effects of poisonous thoughts and negative self talk amongst your sales team. Making your product or service is the best by explaining the value you …

Best VORTEX ideas from the field

Last week I was on site rolling out our Retention and Growth Formula (TM) for a large sales convention. We brook the group into 8 teams and gave them an hour after the session to create their own VORTEX retention plan. Here are some of the best ideas form the presentations:

Three Girls, Two Paddles

While our canoe may not have been a picture of good team relationships, it is imperative that when you are working with clients, you develop multi-dimensional relationships. What do I mean by multi-dimensional?