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The Latest from Colleen

Lululemon Debacle Overblown

The news is in frenzy about the Lululemon “transparency issue” affecting 17% of its yoga pants. And I think the story is overblown. There is no way this mistake is the end of the company, and I don’t believe that the GAP or any other retailer will successfully be able to take over a significant share of Lululemon’s market.

Rewarding Your Best Customers

Instead of offering rewards and incentives to new customers, why not reward your loyal customers? https://www.engageselling.com/wp-content/uploads/2013/02/Francis-130216-Q7-Rewarding-Your-Best-Customers.mp3Podcast: Play in new window | DownloadSubscribe: RSS

Top Predictions for This Year

 What’s new for 2013? Here are my predictions for how successful companies will succeed in attracting, retaining and leveraging their customers.   https://www.engageselling.com/wp-content/uploads/2013/02/Francis-130216-Q6-Colleens-Predictions-for-This-Year.mp3Podcast: Play in new window | DownloadSubscribe: RSS

Research That Will Affect Your Sales

Today I weigh in on some interesting statistics from real world sales situations that you can profit from… if you leverage the information correctly. https://www.engageselling.com/wp-content/uploads/2013/02/Francis-130207-Q5-Research-that-Will-Affect-Your-Sales.mp3Podcast: Play in new window | …

Trust Me I Have Tried it All

Often, sales people say they have tried it all. Really? I don’t buy it. If you want your situation to change you must change first. https://www.engageselling.com/wp-content/uploads/2013/02/Francis-130207-Q4-Trust-Me-I-Have-Tried-it-All.mp3Podcast: Play in new window …

First Impressions: Bogota

Within 1 hour of landing I had already decided to come back to Bogota with Chris when we have time to spend a few days in the city. It’s clean, easy to get around the people are amazing and the food spectacular. All this from a first impression.