Colleen’s Blog

The best leaders are proactive. They create policies, plans, and action before they need to. The NFL has failed in this regard. While I applaud the work they are doing now to deal with future cases of domestic violence, one gets the sense they are only doing the right thing because of public outcry and fear of sponsorship loss.

How often do you track your growth accounts? In order to be successful with your growth clients, you should be tracking them on a regular basis. More specifically, you should update yourself on their progress on a monthly basis. This may seem counterintuitive, especially because I recommend tracking key accounts on a quarterly basis. But, there are four big reasons that I suggest tracking your growth accounts more frequently.

We all face questions and objections from buyer. They key to creating a Nonstop Sales boom is in reframing these objections as simple conversation starters that lead towards a sale. In doing so you will reduce your anxiety and will be able to work through them more effectively. S = Stop and listen. That’s right. I am saying that the best first step in answering questions or objections is to stop. Do nothing. Say nothing. Just for three seconds. Three seconds is long enough to create some space, some thinking time between the question and your answer, but not long enough to be awkward.

Have you ever lost contact with a client and wondered why? It’s easy to lose touch with people. We all have personal relationships that we wish we could maintain and nurture more often. But, when you allow your business relationships to fizzle out, it can have a negative impact on your career. Keeping regular contact with your clients is an essential practice for any successful salesperson. ← Click To Tweet How can you stay in touch with your clients on a regular basis? Try incorporating the following habits into your sales regimen:

Not all clients are created equal. Nor should you be compelled to treat them equally. There’s no law stating you must sell to everyone, or keep servicing clients that are the wrong fit for your business. It’s as fair to say that your business has outgrown some types of customers as it is to say that you have some customers that you should have never brought on in the first place. You know who they are! If you’re miserable working with a client that you know isn’t profitable for your company, you won’t be motivated to serve them well. And, if that client isn’t receiving the best treatment, they won’t hit their desired goals. By virtue of this predicament, you’ve created a lose-lose situation: You’re not helping the client reach their objectives and they’re not helping you reach yours. Besides the ones that are clearly not profitable for you, here are four other types of clients that must go immediately:

You’ve been increasing your prospecting efforts and as a result, orders and sales are beginning to flood in. Your hard work is beginning to pay off and you’ll never have to spend time prospecting again...right? Wrong! Too many salespeople become complacent after a successful period of prospecting. They begin to slow down with their prospecting activities because they’re too busy celebrating current victories instead of focusing on securing future achievements. In short, they forget all about the hard work that allowed them to achieve success in the first place. Don’t get caught in this trap!