Honest, effective communication hinges on being able to make a distinction between what we know and what we think we know, and to apply this to our professional and personal interactions with clients, friends, colleagues and associates. This is a concept that was articulated at length by Dr. Brad Blanton in his book, Practicing Radical Honesty: How to Complete the Past, Live in the Present and Build a Future with a Little Help from Your Friends. He describes this distinction along the lines of what is noticed and what is imagined.
To explain this important distinction, let
