As a follow up to yesterday’s post. If you want to archive all 13 Laws with your customer, you need to measure your status!
The key to keeping your customers happy is to find out precisely what motivates them, what is most important to them and what they want most. Then, simply find the product that gives them what they want at the best value. The following are four of the best practices used by some of the top firms in the country to increase their customer retention rates
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The Sales Leader Blog by Colleen Francis – Part 209