13 Laws of Customer Nature

As I see it, all customers want the same 13 things from you. Accomplish them all and you will develop a loyal profitable customer who will refer you to everyone they know!

1. Customers desire to be important
2. Customers crave to be appreciated
3. Customers are interested in themselves most
4. Customers want success and happiness for themselves
5. Customers want to be listened to
6. Customers will not trust unless they feel valued
7. Customers want to be understood
8. Customers build a natural rapport with people who have shared interests
9. Customers are drawn to those who show genuine interest in them
10. People love to teach others
11. Customers want to associate with those who can help us
12. Customers buy emotionally and defend logically
13. Customer will spend more money to feel safe
14. Customers will pay a premium when it makes them feel special

Dedicated to increasing your sales

Colleen